Establish Baseline

For all performance improvement methodologies, setting a 'line in the sand' to establish a baseline position from which measurements can be recorded over time is a standard and vital process.

EBSM is no exception. The data held within a Library Service's LMS can be extracted to determine the current baseline against the following EBSM KPIs.

Fiction KPIs Non Fiction KPIs
Grubby Stock Grubby Stock
Dead Stock Popular Subject Provision
Popular Author Provision Overstocked Subject Areas
  Understocked Subject Areas

The baseline is a record of the actual performance against each of these metrics before EBSM has been deployed.

Once the baseline has been established, users can then go on to Identify Priority Issues.