Bridgeall

• Who We Are

• EBSM Phases
• - Assessment
• - Establish Baseline
• - Identify Priority Issues
• - Define Initial Schedule
• - Define Initial Targets
• - Define Action Owners
• - Stabilise Catalogue
• + Acclimitisation
• + Consolidation
• + Excellence
• EBSM KPIs
• EBSM Targets & Parameters
• The EBSM Toolset
• EBSM Scheduling
• EBSM Action Plans
• EBSM & Experimentation
• The EBSM Index

Define Action Owners

Action owners should be assigned to each of the activities that are set up for each EBSM Schedule. Without the assignation of owners, a Library Service runs the very real risk (and likely outcome) of steps not being carried out or EBSM Action Plans not being followed.

Since the methodology relies heavily on following the Schedules, all slippage of steps in Schedules will have the cumulative effect of delivering performance improvements that fall significantly short of the targets being sought.