Bridgeall

• Who We Are

• EBSM Phases
• + Assessment
• + Acclimitisation
• + Consolidation
• - Excellence
• - Excellence Definition
• - Excellence Configuration
• - Excellence Operation
• - Excellence Achievement
• EBSM KPIs
• EBSM Targets & Parameters
• The EBSM Toolset
• EBSM Scheduling
• EBSM Action Plans
• EBSM & Experimentation
• The EBSM Index

Excellence Operation

Put simply, this is putting into operation all of the target settings and parameters that move a Library Service towards Excellence, and then using all of the information within this guide to use the EBSM methodology as efficiently as possible, on a month by month basis until the new targets have been achieved.