EBSM® Targets and Parameters

EBSM is a methodology that is based around improvement towards targets that are set for library stock performance KPIs (the EBSM KPIs).

Each target is set alongside a set of parameters which enable a Library Service to define how the target is actually implemented - for example a target for the 'Dead Stock' KPI might be that no more than 20% of items on shelves should be dead, and the parameter that defines dead stock is 180 days of non issue.

It is crucial within the methodology that each of targets (and associated parameters) can be set individually for specific library collections (for example Book Fiction, DVD Fiction, Talking Book Fiction etc), and can also be tailored individually for each library within a Library Service - meaning that a deep hierarchy of individual targets (and associated parameters) will ultimately be created and maintained. Without the ability to define targets to this level of granularity, a tailored adoption of EBSM that drives performance improvement towards Excellence just wouldn't be possible.